Privacy Policy
At hotelscostaadeje.com, your privacy is a fundamental priority. This Privacy Policy outlines how we collect, use, and protect your personal information. We are committed to managing your data in compliance with applicable legal frameworks and ensuring your rights are respected.
Data We Collect
- Information You Provide
- Details provided during account creation, bookings, or inquiries.
- Transaction/Financial Information
- Information related to your purchases and payment methods, excluding full credit card numbers.
- Communications
- Records of communication with customer support, including feedback.
- Automatically Collected Data (Usage Data)
- Information automatically collected to enhance user experience, including cookies.
How We Use Your Information
- To provide and maintain our services, processing your orders and managing customer accounts.
- To provide customer support and respond to inquiries effectively.
- To personalize user experiences with tailored recommendations and services.
- For research and development to improve our platform and offerings.
- For marketing and promotional communications, subject to your consent.
Information Sharing (Disclosure)
- Service Providers: We share information with third-party service providers for the purpose of processing payments, hosting our site, or providing analytics.
- Business Partners: We may share information with trusted business partners for co-branded services or joint promotions.
- Legal Reasons: We may share information when required by law or in good faith belief that such action is necessary to protect our rights, safety, or property.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law, including bookkeeping and accounting requirements.
Your Data Rights
- Access to your personal data.
- Rectification of inaccurate or incomplete data.
- Erasure of your personal data, also known as the Right to be Forgotten.
- Opt-out and objection to processing your data for direct marketing purposes.
Security Measures
We implement technical and organizational security measures designed to protect your personal information against unauthorized access, loss, or misuse. This includes regular security assessments and up-to-date security protocols.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Users will be notified of any changes by posting the new policy on our website, with an updated 'Effective Date'.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please direct your inquiries to our support page, where you can fill out a contact form.